Well we thought the new heat pump/furnace system was working okay. But we found out differently this weekend. Sunday and Monday mornings were cold in the morning, less than 35 degrees. It was cold enough that the heat pump was not able to contribute to heating the house. That means the furnace is supposed to kick in and provide heat in auxiliary mode until the heat pump can get some warmth out of the air.
Well the temperature in the house dropped to under 60 degrees no matter what we did. Remember this system has not even been in three weeks yet. Washington Energy sent out a tech today to figure out what was wrong. Turns out the idiots who did the installation didn’t turn the gas back on to the furnace. A gas furnace needs gas to provide heat (duh), and since it wasn’t getting any gas, we weren’t getting any heat.
Seriously folks, if you live in an area serviced by Washington Energy Services I suggest you talk to at least one other company before deciding on WES to do any work for you.
Wait Awhile and Chill Out
6 hours ago
