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Boy was I shocked a few days ago; a local TV station had a segment that sometime shortly after the Feb 2009 conversion to DTV over the air, Comcast was going to require those of us on extended basic cable (analog) to put in set top boxes or loose over 1/2 the channels to which we currently have access. And this was after I had received written assurances from the corporation that as a Comcast customer I (we) would not have to do anything, nor would our service be changed, until at least 2012.
Comcast was even going to be nice to us and give us three set-top boxes to use. Of course I have six TVs, so I was going to have to pay for the extra boxes.
I have really been on the fence lately about the whole TV/Phone/Internet thing. I have never been a real fan of Comcast, but up until very recently if you wanted easy to use, comprehensive TV viewing, without a set-top box you had to use basic cable through Comcast. All of a sudden there is no longer an option, other than a physical antenna on top of the house, to get TV without set-top boxes.
So, Delores and I bundled up for the weather and went over to the local Verizon phone store a few days ago. We currently have our Internet (DSL), cell phones and home phone through Verizon. Talked to the rep about upgrading to FIOS; and then made our choice. Can’t tell you yet how it is going to work; our next door neighbor has it and loves it. But, we’ll know sometime on January 2 which is when our install is scheduled.
And best of all, even with all the boxes that we are going to have to us (same with Comcast), the price is still very similar to what we would have paid with all services, but upgrading Comcast to digital. And it is fiber optic to the house, not just to a local node and then on copper wire throughout the neighborhood to our house.
I’ll let you know how it works, but I’m sure looking forward to it. Our Internet will be faster, our TV will be better, with more channels, and that will make me happier (grin).
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Hi!
ReplyDeleteI work for Comcast and noticed your blog. I'm sorry to hear we are going to be losing your business. If there is anything we can do to get you to stay, please email our team at We_Can_Help@cable.comcast.com.
No matter your choice - Happy Holidays!
Kind Regards,
Melissa Mendoza
Comcast Customer Connect
National Customer Operations
We_Can_Help@cable.comcast.com
if you do go w/the package from verizon - DO NOT get the 1 bill. "oh - it's so easy, your wireless,home phone, cable, internet, all on 1 bill!!"
ReplyDeletethey screw you over. wireless and landline are handled by 2 diff areas - almost like 2 diff companies! 1 can not see what the other is doing.
I sat on a 3 way ph call w/them while a cust svc rep w/wireless and landline yelled at each other for THIRTY MINS!
it was insane. we cxl'd our svc after that.
good luck - let me know if they are any better.
jir746
We've been doing the one-bill for a couple of years now with our phone/DSL and wireless. So far it's worked great. Hopefully the transition to adding TV to the bill will be pretty seamless. I'll let you know.
ReplyDelete